Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gabe King

Gabe King

April 7, 2026

5  out of  5
rating by Gabe King
"10-Star Satisfaction!!! If you aren't going through Kim & Heather at Lauren Brenneman State Farm, you're doing yourself a disservice. When I call, I feel like I'm calling a friend. I have never had such down to earth people break down every single item I ask about in an easy to comprehend way. They never act like you're asking too many questions and they NEVER act like they don't have the time for you. We had a claim not long after switching to them and they took every ounce of stress away. Although the prices are MUCH better than several other insurance companies we were with before, that's just a side dish compared to the main course of care that they provide. I hope to be with them for life!"
We responded:
"Oh my gosh. You made our day!! Thank you for such a wonderful review. This is the exact experience we strive to give to our customers and we are thrilled it feels like calling a friend when you call us. We are grateful for wonderful customers like you! "
Profile photo of Jeffrey Banz

Jeffrey Banz

April 7, 2026

5  out of  5
rating by Jeffrey Banz
"Friendly, Knowledgeable, and easy to work with. Kim helped me tremendously and I highly recommend."
We responded:
"Thanks for your feedback and kind words. Kim is amazing! We’re thrilled you had a great experience. "
Profile photo of Nit Atcha

Nit Atcha

April 6, 2026

5  out of  5
rating by Nit Atcha
"I received service from Lauren And she explains the information and clarifies my understanding. Thank you for your help."
We responded:
"Thank you for giving us feedback. We are happy we’ve been able to give you good customer service. We appreciate you choosing us for your insurance needs. "
Profile photo of Aniela Banz

Aniela Banz

April 3, 2026

5  out of  5
rating by Aniela Banz
"Kim was fantastic! This is my first time getting my own insurance and she made sure to walk through each step with me so I knew what everything was and meant. The whole process was incredibly efficient and relaxing."
We responded:
"Congrats on getting your own insurance! We are so happy to hear Kim was able to walk you through the steps. Welcome to State Farm!! Thank you for choosing us. "
Profile photo of Karsyn Jimenez

Karsyn Jimenez

April 1, 2026

5  out of  5
rating by Karsyn Jimenez
"I’ve had a great experience working with Lauren Brenneman at this State Farm office. She goes out of her way to maintain clear communication and is readily available when I have questions or inquiries. I highly recommend reaching out to her if you’re looking for reliable insurance agent."
We responded:
"Thanks for giving our State Farm office a shoutout! So happy to hear we’ve met the mark with customer service. It is our top priority. Thanks for choosing us for your insurance. "
Profile photo of Emily Barr

Emily Barr

March 31, 2026

5  out of  5
rating by Emily Barr
"Great Service!"
We responded:
"Thanks for the 5 stars, Emily! We appreciate you. "
Profile photo of Michelle Doneburgh

Michelle Doneburgh

March 31, 2026

5  out of  5
rating by Michelle Doneburgh
"I moved over to this office about 3 years ago when I bought a car. They have all been great to deal with when I have a question or need something adjusted. I’ve recently seen a couple decreases in my policy too. :)"
We responded:
"We are so happy you chose our office for your insurance! We are definitely happy about those decreases, too. Thanks for leaving us 5 stars and for being our customer. "
Profile photo of George Hackett

George Hackett

March 25, 2026

5  out of  5
rating by George Hackett
"I had a great experience with this company."
We responded:
"We appreciate your review! Thank you for sharing your experience. "
Profile photo of Richard Long

Richard Long

March 20, 2026

5  out of  5
rating by Richard Long
"Talked to Jessica to add a new vehicle to my existing vehicle insurance policy. She was very helpful and very knowledgeable. Great experience. I've had great experiences also with Heather and Lauren. Highly recommend Lauren Brenneman - State Farm Insurance Agent!"
We responded:
"I’m so happy to hear you’ve had great experiences here. We appreciate you leaving us 5 stars. Thanks for choosing us for your insurance. "
Profile photo of Lawrence Goodman

Lawrence Goodman

March 18, 2026

5  out of  5
rating by Lawrence Goodman
"Alway a very kind and helpful staff. Very professional at what they do to make the whole insurance process go well. Whether you are new or existing to state farm, you can always count on there team for the right answers to your questions."
We responded:
"Thank you for leaving us a 5-star review! You are our 500th review!!! (imagine balloons and confetti and peanut butter eggs raining from the sky!) We are so happy to hear you're happy with your insurance. Thanks for trusting us to take care of you. "
Profile photo of Takeya Andrick

Takeya Andrick

March 17, 2026

5  out of  5
rating by Takeya Andrick
"They was able to save us over $300 on car insurance and over $1100 on home owner insurance"
We responded:
"Thank you for leaving us 5 stars! So happy to hear we saved you on the car and auto insurance. Thanks for trusting us for your insurance needs. "
Profile photo of John Doe

John Doe

March 14, 2026

5  out of  5
rating by John Doe
"Kim did great and had very good and pleasant social skills. She walked me through everything regarding my policy and I saved so much compared to other rates on the market. Highly recommended"
We responded:
"Thank you for leaving us a 5-star review! So happy to hear you had a great experience with Kim. Thank you for choosing us to help with your insurance. "
Profile photo of Brianna Schmuck

Brianna Schmuck

March 13, 2026

5  out of  5
rating by Brianna Schmuck
"I love having my insurance through this State Farm office! They’re all amazing to work with, especially Kim. I’m saving over $275 this year on my car insurance renewal"
We responded:
"We love having you as a customer! We are blessed to have Kim on the team. ❤️ She’s a rockstar. I’m so happy we were able to save you on your car insurance. Thank you for leaving us a review. "
Profile photo of Matt G

Matt G

March 13, 2026

3  out of  5
rating by Matt G
"Not sure why rates went up to over $150, after starting at just over $100 when first applying, nor why they continue to fluctuate every so often, now having dropped again. Good coverage though."
We responded:
"Thank you for your honest feedback. We understand how frustrating rate fluctuations can be. The good news is we’re seeing some positive trends lately and hope to continue bringing rates down again. Thank you for being a loyal customer and for your kind words about our coverage!"
Profile photo of David Miller

David Miller

March 10, 2026

5  out of  5
rating by David Miller
"It's always a pleasure dealing with Lauren Brenneman State Farm. They've saved me money and I feel like I was offered a reasonable rate. My rates have gone down instead of other companies who continue to raise rates despite 0 claims."
We responded:
"Thanks for leaving us feedback! We are happy we were able to save you money on your insurance and keep the rates low. Thaks for being an awesome customer. "
Profile photo of Courtney Henry

Courtney Henry

March 8, 2026

5  out of  5
rating by Courtney Henry
"Lauren and her team are great to work with. They make sure I am kept informed when my premium changes."
We responded:
"Thank you for leaving us 5 stars. We’re happy to hear the team is doing a great job keeping you up to date on your policies. "
Profile photo of Michelle Mills

Michelle Mills

February 27, 2026

5  out of  5
rating by Michelle Mills
"Just amazing… Best service I’ve ever got from an insurance agent. Would recommend them to everyone! Easy, quick, but careful, thoughtful, kind, knowledgeable, everything needed to provide the best service!"
We responded:
"Thanks for giving us 5 stars! We are so happy to hear you received great customer service. Thank you for choosing us for your insurance needs. "
Profile photo of Lawrence Shaw

Lawrence Shaw

February 27, 2026

5  out of  5
rating by Lawrence Shaw
"Amazing service and helped me save alot of money off of my auto insurance. Will definitely be getting homeowner insurance once we move into our new house"
We responded:
"Thanks for leaving us a review! We are happy we were able to save you on your auto insurance and look forward to helping you when you move into your new home. "
Profile photo of Debra Reynolds

Debra Reynolds

February 25, 2026

5  out of  5
rating by Debra Reynolds
"All the employees that work in the store are very polite and very helpful when you call or you go in person to talk to them. Whenever I call to ask about problem they get right back to me as soon as possible with the answer."
We responded:
"Thank you for sharing your feedback. We are delighted to hear everyone here has been helpful. Thanks for choosing us for your insurance needs. "
Profile photo of laurent kapongo

laurent kapongo

February 20, 2026

5  out of  5
rating by laurent kapongo
"Excellent service"
We responded:
"Thank you for leaving us a review and being an awesome customer. We appreciate you. "
Profile photo of nicholas myers

nicholas myers

February 20, 2026

5  out of  5
rating by nicholas myers
"The office is informative and extremely helpful when it comes to answering my questions and getting me the best rates, have both vehicles insured and don’t regret trusting state farm with my vehicles."
We responded:
"Thank you for leaving us a review. We are so happy we were able to help insure your vehicles. Thanks for trusting us with your insurance needs. "
Profile photo of Bernardine Bauser

Bernardine Bauser

February 18, 2026

5  out of  5
rating by Bernardine Bauser
"Absolutely the BEST insurance agency, not only in Maryland but in the surrounding states as well!"
We responded:
"Thank you for your feedback, Bernardine. What an honor to be considered the best in Maryland AND surrounding states. We appreciate you. "
Profile photo of Lacy Wit

Lacy Wit

February 12, 2026

5  out of  5
rating by Lacy Wit
"I just signed up for car insurance with State Farm, and I'm really impressed so far. The sign-up process was incredibly easy and straightforward. I personally had Kim helping me very nice. We complete the policy in just a few minutes. I also appreciated how clear and concise the policy details were, Kim made it very easy to understand the coverage I was getting. Overall, it's been a great experience, and I'm very satisfied!""
We responded:
"Thank you for your awesome feedback, Lacy! So happy Kim was able to help you out with your car insurance. "
Profile photo of Vincent Romano

Vincent Romano

February 10, 2026

5  out of  5
rating by Vincent Romano
"I've had absolutely fantastic service from the folks here at State Farm. They are always ready to help when needed. The team at this branch are so friendly and helpful."
We responded:
"Hi Vincent, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future."
Profile photo of Michael Funk

Michael Funk

February 10, 2026

5  out of  5
rating by Michael Funk
"I contacted Lauren Brennaman State Farm to get an auto /renters quote as I like to make sure my rate is competitive. Kim and Lauren at this office was able to beat my insurance company at that time , which was Erie. Yes. Lauren Brennaman’s State Farm’s office beat Erie. Kudos to the team"
We responded:
"Hi Michael, Thanks for the great review! We are so happy you came to Lauren Brenneman State Farm for your auto and renters insurance. Our goal will always be to provide the best experience, and we love knowing yours was no different. We're here for you anytime. "