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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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laurent kapongo

February 20, 2026

5  out of  5
rating by laurent kapongo
"Excellent service"
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nicholas myers

February 20, 2026

5  out of  5
rating by nicholas myers
"The office is informative and extremely helpful when it comes to answering my questions and getting me the best rates, have both vehicles insured and don’t regret trusting state farm with my vehicles."
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Bernardine Bauser

February 18, 2026

5  out of  5
rating by Bernardine Bauser
"Absolutely the BEST insurance agency, not only in Maryland but in the surrounding states as well!"
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Lacy Wit

February 12, 2026

5  out of  5
rating by Lacy Wit
"I just signed up for car insurance with State Farm, and I'm really impressed so far. The sign-up process was incredibly easy and straightforward. I personally had Kim helping me very nice. We complete the policy in just a few minutes. I also appreciated how clear and concise the policy details were, Kim made it very easy to understand the coverage I was getting. Overall, it's been a great experience, and I'm very satisfied!""
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Michael Funk

February 10, 2026

5  out of  5
rating by Michael Funk
"I contacted Lauren Brennaman State Farm to get an auto /renters quote as I like to make sure my rate is competitive. Kim and Lauren at this office was able to beat my insurance company at that time , which was Erie. Yes. Lauren Brennaman’s State Farm’s office beat Erie. Kudos to the team"
We responded:
"Hi Michael, Thanks for the great review! We are so happy you came to Lauren Brenneman State Farm for your auto and renters insurance. Our goal will always be to provide the best experience, and we love knowing yours was no different. We're here for you anytime. "
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Jay

January 26, 2026

5  out of  5
rating by Jay
"For the past 5 years I’ve been with state farm and the customer service is amazing , every time I call questions are answered, and u feel confident when the conversation ends ..ima have to stop in one day and put a face to the names

Thanks
Mr Carter!"
We responded:
"We are so happy you chose us for your State Farm office! It's always great to hear we are taking great care of our customers. We look forward to meeting you in person when you stop in. "
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Ronnie Shane

January 23, 2026

5  out of  5
rating by Ronnie Shane
"My insurance agent was very helpful I had some questions about life insurance policies"
We responded:
"We appreciate you taking the time to leave us some feedback. I am happy to hear we were able to answer the questions you had about life insurance policies. "
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Club Orchard

January 21, 2026

5  out of  5
rating by Club Orchard
"I have my auto and life insurance with this office. Super helpful!!"
We responded:
"Thanks so much for taking the time to share your positive experience! We appreciate you choosing us for your auto and life insurance. "
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Tori Taylor

January 16, 2026

5  out of  5
rating by Tori Taylor
"Love this office! They’re always easy to get ahold of, kind and efficient!"
We responded:
"Thank you for the 5 stars and feedback. "
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Corey Hoffman Jr

January 16, 2026

5  out of  5
rating by Corey Hoffman Jr
"This office is awesome any thing I need help with they are on it fast. They are always saving me money any way they can. I will never switch from them at all best agent out there by far."
We responded:
"Thank you for the 5 stars. We appreciate your feedback."
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al wilson

January 12, 2026

5  out of  5
rating by al wilson
"This office has amazing, caring, understanding, honest and sincere staff! They take their time to explain things so that you fully understand your policy(s) and ensure you receive an optimal price. They laugh with you joke with you and make the whole experience very welcoming. I have and will continue to suggest them to anyone looking for insurance."
We responded:
"Thank you so much for leaving us your feedback. We are so happy you have chosen us for your insurance needs and appreciate you sending your friends our way. we are super grateful for awesome customers like you. "
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Psi McCarthy

January 5, 2026

5  out of  5
rating by Psi McCarthy
"I love State Farm! Everyone here is lovely!"
We responded:
"Thank you so much for your kind words. "
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Alexys Myers

January 5, 2026

5  out of  5
rating by Alexys Myers
"Heather was amazing! I’m newer at everything with insurance and she took her time and explained everything into detail with me and was so extremely nice! Looking forward to speaking with her again!"
We responded:
"Thank you for the awesome feedback. We're thrilled that Heather left such a great impression! We're always happy to assist so don't hesitate to reach out to us if you need anything.
"
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Crismery Almonte

January 4, 2026

5  out of  5
rating by Crismery Almonte
"Love the Location Lauren and her Team, They are Amazing, always willing to help. Great Customer Service, Amazing communication always Friendly"
We responded:
"Thank you for your kind words and review. I am happy to hear we met the mark with customer service. Thank you for choosing us for your insurance needs. "
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Karen Paolini

December 31, 2025

5  out of  5
rating by Karen Paolini
"My car recently was declared totaled and the agency my policy is with have been very supportive and helpful guiding me through a difficult time. I highly recommend using State Farm if you’re looking to change your insurance."
We responded:
"We’re honored by your positive feedback. We look forward to continuing to provide you with great service! "
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Amanda Grieninger

December 30, 2025

5  out of  5
rating by Amanda Grieninger
"Always polite, respectful, friendly and helpful. Best team in the biz."
We responded:
"Amanda, thank you for the five stars! - Lauren"
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Cheryl Zembower

December 19, 2025

5  out of  5
rating by Cheryl Zembower
"Best insurance agent I've dealt with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jen Schlosser

December 19, 2025

5  out of  5
rating by Jen Schlosser
"Kim was absolutely great! Not pushy at all, very informative and super patient with me! Plus now my rates are insanely low after switching to state farm =)"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Maurice Hardy

December 16, 2025

5  out of  5
rating by Maurice Hardy
"They are very professional. If I call and leave a message they respond expeditiously, which I really appreciate! Most importantly, I think they really try to help look for ways to save you money without compromising integrity in the service they provide."
We responded:
"Thank you so much for leaving your feedback. This is one of my favorite reviews we have ever gotten. You summed up exactly what is most important to us: doing things the right way and giving our customers the best price. I am so happy to hear you can tell from your end how much we care. "
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Prairy D

December 16, 2025

5  out of  5
rating by Prairy D
"Love Kim! She’s been my rep since I signed up with Statefarm & she’s always on top of it."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Katelin Peirce

December 10, 2025

5  out of  5
rating by Katelin Peirce
"So nice and helpfully, so understanding , couldn't ask for better"
We responded:
"Thank you for reviewing our State Farm office! We are happy to hear we were able to help. "
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Shaelyn Ruck

December 9, 2025

5  out of  5
rating by Shaelyn Ruck
"Kim was very helpful with getting me through the rough process of switching insurances! She was extremely pleasant and sweet! Also, once my insurance processed, she actually transferred me over to a different local office because my wife has been a member of their office for many years. If I wasn’t transferring, I’d definitely be staying! I highly recommend Kim, and the ladies here with Lauren’s office!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Kim. And happy we could connect you back to your wife's agent. "
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Eric Escobar

December 9, 2025

5  out of  5
rating by Eric Escobar
"Knowledgeable and informative, customer-focused, responsive, empathetic and understanding. Thank you, Kim!"
We responded:
"Thank you for giving our awesome team member, Kim, a shout out! She's a rockstar. So happy to hear we were able to help. "
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Mike Dudley

December 8, 2025

5  out of  5
rating by Mike Dudley
"Kim was very helpful and straight forward while assisting me with getting a better deal on the same level of coverage from my previous provider."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shanna Mason

December 8, 2025

5  out of  5
rating by Shanna Mason
"They are always very polite and understanding. I feel I have a good price for auto and life insurance"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"